PRIVACY POLICY | karamia Wellness

Effective Date: 1 October 2019

We at Karamia Wellness respect your right to privacy, and maintaining your privacy is very important to us. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.

When you visit Karamia Wellness website or any pages or sub-pages related to our site, we collect information sent to us by your computer, tablet or mobile phone. The information sent to us includes your computer’s IP address, device identifiers, the operating system you’re using, your location, standard web logs or any other information available through web data. We also collect information related to our service, like contact information you submitted on our website such as your name, email, home address, phone number and other similar information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Personal Information We Collect

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to: • Process your order on Karamia Wellness • Send you notifications about your transaction or shipment • Improve our customer support • Customise, measure, and improve our services • Design our website in consequence of the way visitors use it • Deliver target marketing, service update notices, and promotional offers based on your communication • Complete security checks related to the use of our services • Contact you by email or by the method selected in your preferences

When you visit the Site, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and debit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Direct Marketing

Karamia Wellness may use your personal information for marketing purposes, in particular to present you with advertisements, marketing and/or promotional materials informing about our products and services and/or conduct free prize draws and prize competitions and such other information in relation to our products which we believe may be of interest to you.

Karamia Wellness will send you advertisements, marketing and/or promotional materials or information in relation to our products, if you have elected to receive such information when you register with Karamia Wellness.

If at any time you wish to stop receiving these advertisements, marketing and/or promotional materials, you can do so by using the unsubscribe information on every such mailing, by updating your user profile or account data or by contacting us: hello@karamiawellness.com

Sharing of your personal information

Karamia Wellness do not sell, rent, or lease Karamia Wellness customer information to third parties.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous

CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Children Privacy

If you are under 18 years of age, you may browse our Site. However, you may not provide personal information to us. This Site is not designed for persons under the age of 18 and we do not knowingly collect personal information from anyone under the age of 18.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@karamiawellness.com

TERMS & CONDITIONS

This website is owned by Karamia Sdn Bhd (916916D) whose head office is 29, Lorong Datuk Sulaiman 7, Taman Tun Dr. Ismail, 60000 Kuala Lumpur Malaysia. If you continue to browse and use this website you are agreeing to comply with and to be bound by the terms and conditions contained herein (“the Website”). Any improper or unauthorised use of the Website is strictly prohibited.

This product is not intended to diagnose, treat, cure, or prevent any disease. Results from person to person and are not guaranteed.

The term “us” or “we” refers to Karamia Wellness and the term “you” or “your” refers to the user or viewer of Karamia Wellness website.

If you do not agree with the terms and conditions contained herein, please cease using the Website and exit immediately.

1. Changes

Karamia Wellness reserves the right at any time and solely at Karamia Wellness discretion, to change, modify, add or remove any of the terms and conditions contained herein without notice. Your continued use of the Website indicates your acceptance of such changes or modifications.

In the event of any dispute

2. Intellectual Property

Unless otherwise noted, the Content contained on the Website is protected by copyrights, trademarks and/or other intellectual property rights. The Website is intended for personal use, illustration and information only. No Content may be copied, reproduced, published, uploaded, posted, transmitted or distributed in any way without written permission of Karamia Wellness. Any unauthorised use of the Website including but not limited to any other internet, intranet, web or other site or computer environment is strictly prohibited.

The trademarks, logos, characters and service marks, materials displayed on the Website (whether registered or unregistered) belong to Karamia Wellness and shall not be used or modified in any manner. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Nothing contained on the Website should be construed as granting of any license or right to use such intellectual property rights. Any improper or unauthorised use of any part of the Website is strictly prohibited.

Karamia Wellness reserves the right to bring any action arising from the improper or unauthorised use of this Website, including any action for infringement of Karamia Wellness trademarks and other intellectual property rights.

4. Privacy Policy

All personal information provided to Karamia Wellness shall be collected, used, protected and processed in accordance with the Personal Data Protection Act 2010 of Malaysia. For more details on how we collect, use, protect and process your personal information, please refer to our Privacy Policy.

5. Limitation Of Liability

In no event shall Karamia Wellness or any of Karamia Wellness representatives, officers, directors, employees or party involved in creating, producing or delivering the website be held liable for any direct, indirect, punitive, special, incidental, consequential or indirect loss, injury or damages (including, without limitation, lost profits) arising out of or in connection with your access to, or the use of the Website and/or the Content.

6. Jurisdiction

The terms and the conditions contained herein and the use of the Website shall be governed by and construed in accordance with the laws of Malaysia and you shall submit to the jurisdiction of the courts of Malaysia in all matters arising out of or in connection with such terms and conditions and the use of the Website.

7. Disclaimer

Karamia Wellness strives to ensure that the Content and the Website are accurate and reliable. However Karamia Wellness does not warrant or guarantee as to the accuracy reliability of the Content and the Website including but not limited to information and material due to the occurrences of any inaccuracies or performance, completeness, suitability, timelines or errors. Any reliance on the Content and/or Website including use of any information and material at the Website shall be at your own risk. Karamia Wellness makes no representations or warranties of any kind regarding the Website and the Content. It shall be your own responsibility to ensure that any information, material available through the website meet your specific requirements. Everything on the website is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND (EXPRESS OR IMPLIED). KARAMIA WELLNESS SHALL NOT BE LIABLE FOR ANY DAMAGE, LOSS OF PROFITS, INJURIES, SAVINGS/GOODWILL RESULTING FROM YOUR USE OR INABILITY TO USE INFORMATION PROVIDED FROM THE WEBSITE.

Cookies Policy

This website stores cookies on your computer. These cookies are used to improve our website and provide more personalized services to you, both on this website and through other media. To find out more about the cookies we use, see our Privacy Policies.